Privacy Policy


The Light

Customer Service Suite

The Headrow



The Light is referred to below as “we” or “us”.


We are committed to protecting your privacy online and appreciate that you do not want the personal information you provide to us distributed indiscriminately. This privacy policy explains how we use the information we collect about you through this website, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

When you contact us, request publications or register interest through this website we will ask you for your contact details including your name, postal address, E-mail address and other contact information.

We gather this information to allow us to process your registration and any orders you may make. The relevant information is then used by us and our agents to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general.

We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. Any such information disclosed to third parties will not include information that identifies you.

We may disclose your personal information to others if required to do so by law or if we believe that such action is necessary to protect and defend our rights.

This website may contain links to other sites. We are not responsible for the privacy policies or content of those sites, and we recommend that you read the privacy policies and any terms and conditions or disclaimers on those sites carefully.


A cookie is a small text file written to your machine by a web server. The information in this file is used to identify you to the server and aid your navigation through our site.

We may transfer a cookie to your hard drive, and read and update it in the future, in order to gather important information about how users move around the site, [however the cookie will not be able to be read by operators of other websites, nor will it identify you personally (although it will identify the computer you use)]. This enables us to understand how the site is used and to make improvements.

Most browsers automatically accept cookies and as such, if you are concerned about cookies you should take action through your browser to either reject all cookies or to provide a warning before any cookie is loaded on to your computer. However you should note that if you decide to reject cookies you may find that you will not be able to take full advantage of some of the features and services in this website.


We place great importance on the security of all personal information associated with our customers. We have security measures in place to attempt to protect against unauthorised loss, misuse or damage to that information. Our internal security and privacy procedures cover the storage, access and disclosure of your information [and are periodically reviewed and enhanced as necessary] and only authorised personnel have access to user information. The internet is not a secure medium and, therefore, while we cannot ensure or guarantee that loss, misuse or damage of personal data will not occur, we use our best efforts to prevent this.


If all or part of our business is sold or integrated with another business or a third party, your details may be disclosed to our advisers. Any prospective purchasers and their advisers will be passed on to the new owners of the business.


By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Whilst the information you supply to us through this website is held on our server in the UK, owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.


You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to Marketing Department, The Light, Customer Services Suite, The Headrow, Leeds, LS1 8TL. A small administrative charge will be made for fulfilling this request and we may ask you to clarify the details of your request if it is not clear.

This website is produced and maintained in the UK and shall be governed by the laws of England and Wales, whose courts shall have exclusive jurisdiction.